Contact our support team with your valid ID and request an update. We will verify your information and assist you with changes.

No worries! Email us with your full name and the date you completed the training. A digital copy of your certificate can be reissued.

After completing your PCA training and test, apply to any PCA agency of your choice. Some agencies may require background checks or additional documents. We can guide you on what to prepare.

Check your email inbox/spam for the access link. If not found, request a re-send through support.

Training is strongly recommended. It helps you understand care guidelines, safety procedures, and PCA responsibilities, increasing your chances of passing.

Yes, completing the training program is mandatory to ensure you meet certification standards and are fully prepared.

Our detailed PCA training.is paid.

Typically 12 months — annual In-Service training is required to stay compliant, as per Medicaid/DMAS guidelines..

Certificates are typically issued within 24–72 hours upon successful completion.

You may retake the exam. We recommend reviewing the training materials before attempting again.

Yes! The training is accessible on mobile, tablet, and desktop devices.